Terms of service

Welcome to Letty Frame Shop. By accessing or purchasing from this website, you agree to be bound by the following terms and conditions.

Overview

This website is operated by Letty Frame Shop. Throughout the site, the terms “we”, “us” and “our” refer to Letty Frame Shop. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

Products and Services

All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the colours or appearance of physical items.

Signed and Made-to-Order Items

All books sold through this store are signed to order and are therefore considered custom-made items.

By placing an order, you acknowledge that these items are created specifically for you and are non-refundable except in cases where the item arrives damaged or incorrect.

Order Accuracy

It is the customer’s responsibility to ensure that all order details are correct at the time of purchase, including shipping address and any personalisation details.

We are not responsible for errors submitted by the customer.

Pricing and Payment

All prices are listed in GBP (£) unless otherwise stated. We reserve the right to modify prices at any time without prior notice.

Payment must be received in full before an order is processed and dispatched.

Shipping and Delivery

Processing and shipping times are outlined in our Shipping Policy. Delivery times are estimates and may vary depending on location and external factors beyond our control.

We are not responsible for delays caused by postal services, customs, or other external factors.

Returns and Refunds

Please refer to our Refund Policy for full details.

Intellectual Property

All content on this website, including text, images, graphics, and products, is the property of Letty Frame Shop and may not be reproduced, distributed, or used without permission.

Limitation of Liability

To the fullest extent permitted by law, Letty Frame Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

We reserve the right to update or change these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.

Contact Information

If you have any questions about these Terms of Service, please contact us at orders@lettyframe.com.