Contact Us

Have a question about your order, personalisation, or signed books? We’d love to hear from you.

You can contact us at orders@lettyframe.com.

We aim to respond within 2–3 business days, although replies may take a little longer during busy periods, new releases, or holidays.

Need help with an order?

If you’re getting in touch about an existing order, please include your order number so we can help you as quickly as possible.

Please note

• Signed and personalised books will be prepared exactly as entered at checkout, so please double-check spelling before placing your order.
• If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include clear photos.
• For shipping questions, please check your dispatch confirmation email first.

Customer support is available Monday to Friday, 9am–5pm (UK time), excluding public holidays.